Sales & Clinical Inquiries
Auralis Medical HQ
0086 15062443553
Before you call, have your facility type, department, and target go-live window ready — it helps us route you to the right clinical specialist immediately.
Every piece of medical furniture carries a unique identification number and dedicated after-sales contact information, giving you fast access to our technical support and service team whenever assistance is needed.
From installation questions and hardware adjustments to unexpected service needs, our support team responds quickly, identifies the issue, and provides clear solutions to minimize disruption to your daily operations.
We provide ongoing support for replacement parts, hardware, and maintenance throughout the product lifecycle. Clear product records help us identify the correct components quickly and keep your medical furniture performing reliably.
Service requests, customer feedback, and field performance data are documented and reviewed as part of our ISO 9001 quality process, creating a closed loop that continuously improves our products, manufacturing, and after-sales service.
